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Water is cloudy Possible Causes: Cloudy water is a common complaint. The number one cause of cloudy water is the spa user and what they bring into the spa. Spa users often bring contaminants with them into the spa on their clothes and skin where it remains afterwards. It can be prevented, however, by observing a few precautions. Prevention and Treatment Never wash the clothes that you wear into the spa in laundry detergent or fabric softener. Laundry detergent and fabric softener stays in your clothes no matter how well you rinse them. This causes cloudy and foamy water that is almost impossible to clean up. The only thing you can do is wait for it to eventually filter out. Adding Spa Brite in this case will only further delay the spas ability to clear-up. Never enter the spa with sunscreen or lotion on your skin. Oil is very difficult to remove from the water and can cause a reaction with other chemicals that you may add to your spa causing a cloudy water condition. It is best to rinse off prior to entering the spa. Use caution when adding any chemicals to correct a problem. Most cloudy water problems are made worse by the spa owner adding chemical after chemical to correct a cloudy water problem that normally would have cleared up with a little Oxidizer Shock and filtration time. Remember that swimming pool chemicals are completely different than spa chemicals. Entering a spa with wet clothes from a swimming pool can cause a possible chemical reaction to either the spa user and / or the spa water. Always rinse thoroughly when transferring between a swimming pool and spa. . Filter problems Inspect filter cartridge for tearing and cracking. Microscopic particles too small to filter out. Test and adjust all chemicals and add 2 oz. of Spa Bright and Clear to cause the particles to combine together so they can be filtered out. High TDS levels High total alkalinity High pH levels High TDS levels Test all chemical levels and make the appropriate adjustments. |
Water is Oily Possible Causes: This is caused by body oil, perspiration, lotions and tanning oil accumulating in the spa. Enzyme Oil Gone is the chemical that will help break-down excessive amounts of body and oils in the spa water. Treatment 1. Add ½ oz of Enzyme Oil Gone to a spa running on filter speed. Allow spa to filter until the spa water no longer feels or looks oily. We recommend placing your spa in 24 Hour Filtration Mode) during this time. 2. You may find the need to add this product to your weekly chemical maintenance plan. If so, simply repeat step once a week. (Weekly dosages do not generally require additional filtration time.) |
Water is very foamy Possible Causes: Foamy water is the product of body oils reacting with the natural alkalinity of the water. High bather load and prolonged bathing sessions can add to the magnitude of the problem. Soft water actually increases the foaming problem and high pH increases the soap formation. Do not use soft water in a spa. Very hard water, on the other hand, can result in soap scum formation. Adding anti-foam will temporarily eliminate the foam. Good sanitation requires that all foam be eliminated from time to time. Adding an enzyme treatment periodically can help digest the body oils and reduce the soap formation. The presence of an ozonator can help destroy the body oils over a period of time and it turn can lessen the foaming. It would be a very worthwhile addition, if you don’t have one. Having burnt-out chemicals, bacteria, and other organic waste in a spa can cause water to have an odor. This can be prevented by using one ounce of oxidizer shock per week. Prevention and Treatment Spa water will not clean or clear-up overnight. Cloudy water requires proper identification, the correct treatment, and plenty of filtration. 1. Identify the water clarity issue first: is it soap, oil, bacterial, or chemical imbalance? 2. Select the proper treatment. 3. Clean the filter cartridge and increase the amount of filtration until the water clears-up. 4. Add 1 oz. of Oxidizer shock at a time, in 30 minute intervals, with the spa cover at least half off with all the jet on high speed. |
Water is harsh / caustic (causes skin reactions or rash) Possible Causes You are not using your Oxidizer Shock enough and/or your sanitizer level is too high. Because the spa and its chemicals will strip some of your bodies oils away we recommend that you use moisturizer after spa use. If you continue to experience skin irritation, please see your doctor. It may be caused by improper pH or total alkalinity levels. Test all chemical levels and make the appropriate adjustments. If eye irritation is a problem, check for low sanitizer levels or excess ‘combined chlorine.’ Test all chemical levels with an accurate test kit and make the appropriate adjustments. Shock the spa water |
Spa shell has calcium build-up This is caused by to high calcium level in the water. Hard water contains calcium, which is necessary to prevent foamy water, but too much calcium may tend to build up on the shell. Reduce the calcium level in the water to between 100 and 200 ppm. Use Stain and Scale Prevention. |
Spa has debris on spa floor The debris at the bottom of the spa are oxidized solids that were in the water and are now visible. Simply vacuum them out as part of your weekly plan |
Spa has algae growth Algae growth may be the result of low sanitizer levels. Shock the spa’s water. Brush the spa walls. Run the filter for a 24-hour period to increase distribution of sanitizer and add spa algaecide. |
High pH and low alkalinity Adjust alkalinity first, even if it continues to throw off the pH. Use pH / Alkalinity Up or pH / Alkalinity Down” to adjust and stabilize the total alkalinity Level. This will make it easier to adjust the pH levels later and allow them to remain stable longer |
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